Professional Development Summit 2020
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        • Perry McLeod
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        • Livia Botyanszki Boss
        • Ron RIchard
        • Patricia Uptegrove
        • Dale Kehler and Lynn Clark
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        • Catherine Vardy
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        • Steve Caseley
        • Victoria McIntosh 2016
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        • Stephen Doiron
        • Tim Pratt
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Tim Pratt- Giving Your Client “What They Ask For”                                                                                                                     

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Giving your client “what they ask for” not only denies them the access to the expertise of your team but decreases both revenue and customer loyalty. It is the job of a BA to ensure the client gets not what they ask for, but what they need.





​Key learning objectives:
• Understanding that initial solutions proposed by clients are often not the best solutions.
• Proper requirements elicitation activities unearth requirements that the client either did not recognize or had thought impossible to fulfill.
• Viewing requirements in light of the client’s overall operational environment creates better solutions and future opportunities.
• Driving beyond initial reflexive solutions creates revenue opportunities for consultants and exceptional solutions for clients.
• Opportunities to propose enhanced solutions and future projects exist throughout the requirements management lifecycle.
​• Business analysts will need to negotiate with clients and internal project managers in order to be able to explore and propose creative solutions. Win these negotiations, the gains are worth the effort.

Target audience: Business Analysts, Project Managers, and IT Sales Leaders

​BIO: 
Tim has been providing IT and Business Analysis services in the Halifax area for almost 20 years. He enjoys the challenge of providing tailored solutions for his clients. Tim started his career working for a mid-sized Chartered Accounting firm then as an independent consultant customizing software to optimize client operations across a wide range of industries. He then joined ING Real Estate Canada to help create business intelligence and operational reporting solutions and is now a member at CGI where he continues to enjoy the challenge of helping clients find innovative solutions that meet business requirements in ways that exceed expectations.
 



 Partner Associations Include:
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2020
  • Home
  • Sponsor
  • About Us
    • About Us
    • Contact Us
    • PDS Committee
  • Previous Events
    • 2019 Program >
      • Opening Address - Chris Crowell
      • Mike Lipkin - Keynote
      • 2019 Session One >
        • Precious Williams
        • Robert Newcombe
        • Martin Davis
        • Women in IT Mini-Panel
        • Dawson Mossman
      • 2019 Session Two >
        • Susan Power
        • Doug Denny
        • Karla Pooley
        • Blockchain Mini Panel
        • Thomas Ley
      • 2019 Session Three >
        • Tracy Zwicker-Forbes
        • James Slupsky
        • Kim Scaravelli
        • Nachiket Parab
        • Chris Mitchell
    • 2018 Program >
      • Jim Harris Morning Keynote Speaker
      • Jim Harris Lunch Keynote Speaker
      • 2018 Session One >
        • Jean-Claude Beaudry
        • John Robertson
        • Chris Fullerton
        • Bill Carroll
        • Ian Ghent
      • 2018 Session Two >
        • Danielle Comeau
        • Stephen Smith
        • Martha Wenc
        • Andrew Pery
        • Mini-panel - Evolution of Technology
      • 2018 Session Three >
        • Charles Villanyi Bokor
        • Melanie Gallant
        • Mini-panel PM Stories
        • Tim Dickinson
        • James Slupsky
      • 2018 Session Four >
        • Perry McLeod
        • John Buckley
        • Emad Rizkalla
        • Michelle Murray
    • 2017 Program >
      • Ted Graham Keynote Speaker
      • 2017 Executive Panel >
        • Fawn Annan - Moderator
        • Peter Burns
        • Sandra Cascadden
        • Roman Coba
        • Spiro Bokolas
        • Jeremy Wubs
      • 2017 Session One >
        • Dianne Gaudet
        • Kevin Schwenker
        • Brenda Fay
        • Matthew Leach
        • Jeremy McCurdy
      • 2017 Session Two >
        • Katalin Allen
        • Victor Zhu
        • Gary Cox
        • Robin Veinotte
        • Nathan Dennison
      • 2017 Session Three >
        • Ian MacNeil and Carrie Forbes
        • John Trites
        • Teri Fearn
        • Brian Fanning
        • Anas Aman
      • 2017 Session Four >
        • Victoria Mcintosh
        • John Robertson
        • Emily Hemlow
        • Jordan Kyriakidis
        • Patrick Rogers
    • 2016 Program >
      • 2016 Keynotes >
        • Jennifer Gillivan - Opening Keynote
        • Perry Monaco - Lunch Keynote
      • 2016 Session One >
        • Ian MacVicar
        • Natalie Doyle Oldfield
        • Victor Zhu
        • Grant Sullivan and Greg Foran
      • 2016 Session Two >
        • Livia Botyanszki Boss
        • Ron RIchard
        • Patricia Uptegrove
        • Dale Kehler and Lynn Clark
      • 2016 Session Three >
        • Catherine Vardy
        • Devin Cameron and Melissa Reid
        • Steve Caseley
        • Victoria McIntosh 2016
      • 2016 Session Four >
        • Louise Harris
        • Mike Frenette
        • Stephen Doiron
        • Tim Pratt
    • 2015 Program >
      • 2015 Session One
      • 2015 Session Two
      • 2015 Session Three
      • 2015 Session Four
    • 2014 Presentations
    • 2013 Presentations
    • 2013 Workshops
    • 2012 Presentations
    • 2012 Workshops
    • 2011 Presentations