Professional Development Summit 2020
  • Home
  • Registration
  • Program
    • 2023 Session One >
      • Employer Panel
      • Juliet Turpin
      • Ross Saunders
      • Chris Keevill
      • Natalie Ripp
    • 2023 Session Two >
      • Women in Technology Panel
      • Susan Power
      • Robert Newcombe
      • Greg Kirczenow
      • Zafar Muhammad
    • 2023 Session Three >
      • Agile Panel
      • Carlo Carandang
      • Graham MacDougall
      • Jessica Reid
      • Angela Arsenault
  • Keynote - Shawn Kanungo
  • Sponsor
  • About Us
    • About Us
    • Contact Us
    • PDS Committee
  • Previous Events
    • 2019 Program >
      • Opening Address - Chris Crowell
      • Mike Lipkin - Keynote
      • 2019 Session One >
        • Precious Williams
        • 2019 Robert Newcombe
        • Martin Davis
        • Women in IT Mini-Panel
        • Dawson Mossman
      • 2019 Session Two >
        • 2019 Susan Power
        • Doug Denny
        • Karla Pooley
        • Blockchain Mini Panel
        • Thomas Ley
      • 2019 Session Three >
        • Tracy Zwicker-Forbes
        • James Slupsky
        • Kim Scaravelli
        • Nachiket Parab
        • Chris Mitchell
    • 2018 Program >
      • Jim Harris Morning Keynote Speaker
      • Jim Harris Lunch Keynote Speaker
      • 2018 Session One >
        • Jean-Claude Beaudry
        • John Robertson
        • Chris Fullerton
        • Bill Carroll
        • Ian Ghent
      • 2018 Session Two >
        • Danielle Comeau
        • Stephen Smith
        • Martha Wenc
        • Andrew Pery
        • Mini-panel - Evolution of Technology
      • 2018 Session Three >
        • Charles Villanyi Bokor
        • Melanie Gallant
        • Mini-panel PM Stories
        • Tim Dickinson
        • James Slupsky
      • 2018 Session Four >
        • Perry McLeod
        • John Buckley
        • Emad Rizkalla
        • Michelle Murray
    • 2017 Program >
      • Ted Graham Keynote Speaker
      • 2017 Executive Panel >
        • Fawn Annan - Moderator
        • Peter Burns
        • Sandra Cascadden
        • Roman Coba
        • Spiro Bokolas
        • Jeremy Wubs
      • 2017 Session One >
        • Dianne Gaudet
        • Kevin Schwenker
        • Brenda Fay
        • Matthew Leach
        • Jeremy McCurdy
      • 2017 Session Two >
        • Katalin Allen
        • Victor Zhu
        • Gary Cox
        • Robin Veinotte
        • Nathan Dennison
      • 2017 Session Three >
        • Ian MacNeil and Carrie Forbes
        • John Trites
        • Teri Fearn
        • Brian Fanning
        • Anas Aman
      • 2017 Session Four >
        • Victoria Mcintosh
        • John Robertson
        • Emily Hemlow
        • Jordan Kyriakidis
        • Patrick Rogers
    • 2016 Program >
      • 2016 Keynotes >
        • Jennifer Gillivan - Opening Keynote
        • Perry Monaco - Lunch Keynote
      • 2016 Session One >
        • Ian MacVicar
        • Natalie Doyle Oldfield
        • Victor Zhu
        • Grant Sullivan and Greg Foran
      • 2016 Session Two >
        • Livia Botyanszki Boss
        • Ron RIchard
        • Patricia Uptegrove
        • Dale Kehler and Lynn Clark
      • 2016 Session Three >
        • Catherine Vardy
        • Devin Cameron and Melissa Reid
        • Steve Caseley
        • Victoria McIntosh 2016
      • 2016 Session Four >
        • Louise Harris
        • Mike Frenette
        • Stephen Doiron
        • Tim Pratt
    • 2015 Program >
      • 2015 Session One
      • 2015 Session Two
      • 2015 Session Three
      • 2015 Session Four
    • 2014 Presentations
    • 2013 Presentations
    • 2013 Workshops
    • 2012 Presentations
    • 2012 Workshops
    • 2011 Presentations

Louise Harris- Valuable and Effective Change                                                                  

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Have you experienced the challenge of implementing technology or process changes that just don't achieve optimum user adoption and don't deliver the expected business benefits? Along with personal motivation, stakeholder confidence in their ability to make or sustain the change are critical success factors for achieving optimum benefit from technology and process changes. In addition, many are finding the experience of the change preparation journey itself has a significant impact on stakeholder motivation and confidence and consequently the quality and fit of the solution design. Inspired by successful customer journey mapping used by UX design experts, Stakeholder Change Journey mapping visually links change preparation activities with change results. It enables you to easily identify priority change preparation activities that are insufficient or too convoluted. It provides a cohesive framework to streamline your stakeholder change preparation plans, asses risk and reduce unanticipated hitches. Best of all, it is an excellent project communication tool for executive, project managers and impacted staff. Using input from the audience on key change preparation challenges, this presentation will walk you through mapping a stakeholder change journey. You will have the opportunity to discover and discuss the value of using this mapping tool. By the end of this session you will be motivated to give it a try in your environment.

​BIO: 
Louise's passion is helping people design and implement valuable and effective change in their organizations. For over 25 years she has led and advised the development and implementation of technological, process and organization structure change initiatives primarily in health care and financial administration. She has always had a people centric focus with the view that the point of any change initiative is to enable organizations and individuals to be more effective. During the past 6 years Louise has helped people in various project and change management roles apply visual modelling techniques to scope and plan enterprise-wide change initiatives that provide clear stakeholder value and motivate employee and external partner commitment. 
 



 Partner Associations Include:
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2023
  • Home
  • Registration
  • Program
    • 2023 Session One >
      • Employer Panel
      • Juliet Turpin
      • Ross Saunders
      • Chris Keevill
      • Natalie Ripp
    • 2023 Session Two >
      • Women in Technology Panel
      • Susan Power
      • Robert Newcombe
      • Greg Kirczenow
      • Zafar Muhammad
    • 2023 Session Three >
      • Agile Panel
      • Carlo Carandang
      • Graham MacDougall
      • Jessica Reid
      • Angela Arsenault
  • Keynote - Shawn Kanungo
  • Sponsor
  • About Us
    • About Us
    • Contact Us
    • PDS Committee
  • Previous Events
    • 2019 Program >
      • Opening Address - Chris Crowell
      • Mike Lipkin - Keynote
      • 2019 Session One >
        • Precious Williams
        • 2019 Robert Newcombe
        • Martin Davis
        • Women in IT Mini-Panel
        • Dawson Mossman
      • 2019 Session Two >
        • 2019 Susan Power
        • Doug Denny
        • Karla Pooley
        • Blockchain Mini Panel
        • Thomas Ley
      • 2019 Session Three >
        • Tracy Zwicker-Forbes
        • James Slupsky
        • Kim Scaravelli
        • Nachiket Parab
        • Chris Mitchell
    • 2018 Program >
      • Jim Harris Morning Keynote Speaker
      • Jim Harris Lunch Keynote Speaker
      • 2018 Session One >
        • Jean-Claude Beaudry
        • John Robertson
        • Chris Fullerton
        • Bill Carroll
        • Ian Ghent
      • 2018 Session Two >
        • Danielle Comeau
        • Stephen Smith
        • Martha Wenc
        • Andrew Pery
        • Mini-panel - Evolution of Technology
      • 2018 Session Three >
        • Charles Villanyi Bokor
        • Melanie Gallant
        • Mini-panel PM Stories
        • Tim Dickinson
        • James Slupsky
      • 2018 Session Four >
        • Perry McLeod
        • John Buckley
        • Emad Rizkalla
        • Michelle Murray
    • 2017 Program >
      • Ted Graham Keynote Speaker
      • 2017 Executive Panel >
        • Fawn Annan - Moderator
        • Peter Burns
        • Sandra Cascadden
        • Roman Coba
        • Spiro Bokolas
        • Jeremy Wubs
      • 2017 Session One >
        • Dianne Gaudet
        • Kevin Schwenker
        • Brenda Fay
        • Matthew Leach
        • Jeremy McCurdy
      • 2017 Session Two >
        • Katalin Allen
        • Victor Zhu
        • Gary Cox
        • Robin Veinotte
        • Nathan Dennison
      • 2017 Session Three >
        • Ian MacNeil and Carrie Forbes
        • John Trites
        • Teri Fearn
        • Brian Fanning
        • Anas Aman
      • 2017 Session Four >
        • Victoria Mcintosh
        • John Robertson
        • Emily Hemlow
        • Jordan Kyriakidis
        • Patrick Rogers
    • 2016 Program >
      • 2016 Keynotes >
        • Jennifer Gillivan - Opening Keynote
        • Perry Monaco - Lunch Keynote
      • 2016 Session One >
        • Ian MacVicar
        • Natalie Doyle Oldfield
        • Victor Zhu
        • Grant Sullivan and Greg Foran
      • 2016 Session Two >
        • Livia Botyanszki Boss
        • Ron RIchard
        • Patricia Uptegrove
        • Dale Kehler and Lynn Clark
      • 2016 Session Three >
        • Catherine Vardy
        • Devin Cameron and Melissa Reid
        • Steve Caseley
        • Victoria McIntosh 2016
      • 2016 Session Four >
        • Louise Harris
        • Mike Frenette
        • Stephen Doiron
        • Tim Pratt
    • 2015 Program >
      • 2015 Session One
      • 2015 Session Two
      • 2015 Session Three
      • 2015 Session Four
    • 2014 Presentations
    • 2013 Presentations
    • 2013 Workshops
    • 2012 Presentations
    • 2012 Workshops
    • 2011 Presentations