Professional Development Summit 2020
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Change Management Panel:  Erin Flaim and Rebecca Chorley
Leading Change in Changing Organizations

​Presentation Synopsis: Organizations are experiencing change at unprecedented levels in order to remain relevant and function in today's environment.  Large scale and transformative change is required, particularly with the continued shift from Legacy systems to new digital platforms resulting in organizations implementing multiple projects and initiatives over a compressed span of time. To successfully handle the scope of change that is being experienced and to ensure the enabling technology achieves the desired results, consideration must be given to all organizational factors and their effect on overall success.  This includes equipping senior leadership with the ability to lead through fast-paced change, to align digital initiatives within the overall strategic landscape and to build change leadership capability to ensure employee engagement and confidence that consideration is given to the overall change landscape.   

By sharing our insights on three key areas: 1) the change landscape; 2) the leadership change conversation and 3) the organization's overall capacity and readiness for change, we will demonstrate the difference successfully integrating these elements, combined with demonstrating compassion and commitment to leading and engaging people in times of change, will have on the organization.

Viewing organizational initiatives from a holistic perspective, rather than individually, creates greater conditions for success.  A tool we have found beneficial for guiding the leadership change conversation is through the change roadmap. This perspective provides a foundation and structure of support for executive, IT and PMO leadership, and business change leaders in a way that drives greater results achievement and benefits realization.  

Leading during times of change is challenging.  Change leadership is a developing skill set within any organization. Regardless of where the change initiative originates, building leadership capability to lead change ensures greater organizational effectiveness through times of change.

A critical success factor for organizations undergoing multiple change initiatives is to create the capacity to accept the change required to transform. Conscious efforts to understand the impact and affect of change are required.  Organizations who focus on building their leadership capacity to manage change also create an improved state of readiness and capacity to absorb the change. 

Recognizing that an organization concerned with how they lead change can use these tools to help guide leadership in making change related decisions.  


​​Speaker Biographies
​

Erin Flaim - Change Management Practice Lead, Pivot Consulting Inc.
Erin is a passionate change management professional with over 25 years connecting with and supporting people during times of change. Her diverse experiences leading and supporting numerous organizational change initiatives means she brings a unique perspective of the depth and breadth of challenges faced by organizations today. Erin joined Pivot Consulting, a management and digital consulting firm, in September 2019 after a highly successful career in municipal government in Halifax.  She leads the firm's change management practice and, by applying her dedication to public service in a distinctive way, she offers her clients a meaningful experience during their change journey. 

Erin is a member of the Association of Change Management Professionals and has PROSCI© change management certification. In addition, she holds a Bachelor of Recreation and a Master of Public Administration, MPA (M) degree from Dalhousie University, has a Lean Six Sigma Yellow Belt and certified in advanced facilitation. Erin believes strongly in supporting Mental Health and gives back to her community through her volunteer work as Past Chair of the Canadian Mental Health Association Halifax-Dartmouth Branch. 

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Rebecca Chorley - Senior Change Manager, Pivot Consulting Inc.
Rebecca is an accomplished senior change manager experienced in business and technology transformation initiatives with over 20 years in the telecommunications industry, and most recently within municipal and provincial government. She has a proven ability to work across all levels of the organization and brings focus, discipline, passion and results to her clients and projects. Having been involved in corporate projects ranging from the introduction of online expense management, development of a Customer Experience model, and the roll-out of a field operations transformation program, Rebecca has an extensive background managing enterprise change in a complex environment. PROSCI© certified for 15 years, she is also a member of the Association of Change Management Professionals.

 Partner Associations Include:
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2020
  • Home
  • Sponsor
  • About Us
    • About Us
    • Contact Us
    • PDS Committee
  • Previous Events
    • 2019 Program >
      • Opening Address - Chris Crowell
      • Mike Lipkin - Keynote
      • 2019 Session One >
        • Precious Williams
        • Robert Newcombe
        • Martin Davis
        • Women in IT Mini-Panel
        • Dawson Mossman
      • 2019 Session Two >
        • Susan Power
        • Doug Denny
        • Karla Pooley
        • Blockchain Mini Panel
        • Thomas Ley
      • 2019 Session Three >
        • Tracy Zwicker-Forbes
        • James Slupsky
        • Kim Scaravelli
        • Nachiket Parab
        • Chris Mitchell
    • 2018 Program >
      • Jim Harris Morning Keynote Speaker
      • Jim Harris Lunch Keynote Speaker
      • 2018 Session One >
        • Jean-Claude Beaudry
        • John Robertson
        • Chris Fullerton
        • Bill Carroll
        • Ian Ghent
      • 2018 Session Two >
        • Danielle Comeau
        • Stephen Smith
        • Martha Wenc
        • Andrew Pery
        • Mini-panel - Evolution of Technology
      • 2018 Session Three >
        • Charles Villanyi Bokor
        • Melanie Gallant
        • Mini-panel PM Stories
        • Tim Dickinson
        • James Slupsky
      • 2018 Session Four >
        • Perry McLeod
        • John Buckley
        • Emad Rizkalla
        • Michelle Murray
    • 2017 Program >
      • Ted Graham Keynote Speaker
      • 2017 Executive Panel >
        • Fawn Annan - Moderator
        • Peter Burns
        • Sandra Cascadden
        • Roman Coba
        • Spiro Bokolas
        • Jeremy Wubs
      • 2017 Session One >
        • Dianne Gaudet
        • Kevin Schwenker
        • Brenda Fay
        • Matthew Leach
        • Jeremy McCurdy
      • 2017 Session Two >
        • Katalin Allen
        • Victor Zhu
        • Gary Cox
        • Robin Veinotte
        • Nathan Dennison
      • 2017 Session Three >
        • Ian MacNeil and Carrie Forbes
        • John Trites
        • Teri Fearn
        • Brian Fanning
        • Anas Aman
      • 2017 Session Four >
        • Victoria Mcintosh
        • John Robertson
        • Emily Hemlow
        • Jordan Kyriakidis
        • Patrick Rogers
    • 2016 Program >
      • 2016 Keynotes >
        • Jennifer Gillivan - Opening Keynote
        • Perry Monaco - Lunch Keynote
      • 2016 Session One >
        • Ian MacVicar
        • Natalie Doyle Oldfield
        • Victor Zhu
        • Grant Sullivan and Greg Foran
      • 2016 Session Two >
        • Livia Botyanszki Boss
        • Ron RIchard
        • Patricia Uptegrove
        • Dale Kehler and Lynn Clark
      • 2016 Session Three >
        • Catherine Vardy
        • Devin Cameron and Melissa Reid
        • Steve Caseley
        • Victoria McIntosh 2016
      • 2016 Session Four >
        • Louise Harris
        • Mike Frenette
        • Stephen Doiron
        • Tim Pratt
    • 2015 Program >
      • 2015 Session One
      • 2015 Session Two
      • 2015 Session Three
      • 2015 Session Four
    • 2014 Presentations
    • 2013 Presentations
    • 2013 Workshops
    • 2012 Presentations
    • 2012 Workshops
    • 2011 Presentations