Communicate to Connect
Workshop Part 1 - 10:45 to 11:45 Marion Grobb Finkelstein – The Ballroom
Workshop Part 2 - 1:00 to 2:00 Marion Grobb Finkelstein – The Ballroom
FORMAT: This session provides hands-on, skill development "workshop" format so attendees leave with solid communication skills they can put to work to connect with clients, colleagues, bosses and employees, starting NOW! Learning points are supported using slides, break-out "speed exercises", role plays, personal anecdotes and engaging stories. The tone of this session is fun, uplifting, light-hearted and supportive.
NOTE: Participants will receive a learning guide (about 10 pages) to be provided in PDF format to client in advance of session. Client will provide the necessary number of copies for attendees.
"She (Marion) was able to engage our employees leading them into a more constructive course that fostered open and frank communication ... enhancing their relationships with colleagues" President SISIP Financial Services (Ottawa, ON)
DESCRIPTION: How you communicate with colleagues, clients, bosses and employees, in large part, affects the results you get. This presentation recognizes that fact and explores the basis of great communications. Participants discover different communication styles and how to build bridges between them.
"I rated this session as 10, and I NEVER give this rating!" Participant, Project Management Institute
Specifically, this session will cover:
GETTING TO KNOW YOU
- Discover your individual strengths
- Identify your personal communication style
- Build bridges between your style and that of others
GETTING THE COMMUNICATION TOOLS
- How to communicate concerns
- How to provide constructive feedback (2 keys)
- How to communicate with envied confidence, even when you don't have it, including:
o Use pace, pitch and volume to connect
o Put your smile and body language to work
- Develop a personal "next steps" action plan to improve interpersonal communications
"The thing that distinguishes Marion from other presenters is her genuine energy and obvious commitment to making an impact... the feedback afterwards was
overwhelmingly positive... well worth the investment ... excellent session and one which I highly recommend!" Vice-President, Tiree Facility Solutions (Ottawa, ON)
This interactive workshop is ideal for individuals who want to build on their communication strengths and are ready to actively find solutions to their challenges.